AI for the Rest of Us: How Equitable Is the Future of Work for Front-Line Workers?

AI-enabled technology is reshaping the workplace, but the impact of technology is often discussed for those in the office, and not as often for those on the front-line (e.g., retail, healthcare, construction, food services). This webinar will discuss how front-line worker’s jobs will be reshaped, and the research needed to enhance frontline worker's understanding of AI as a workplace partner.

The webinar includes a panel of experts including Dr. Beth Schwartz, American Psychological Association, Dr. Mindy Shoss, University of Central Florida, and Dr. John Lee, University of Wisconsin. This event was sponsored by the National Academies’ Board on Human-Systems Integration (BOHSI), in conjunction with the American Psychological Association (APA), the Human Factors and Ergonomics Society (HFES), and the Society for Human Resource Management (SHRM).


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