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Rebroadcast: Agency Customer Service Initiatives

This week on FEDtalk, we are re-airing one of our favorite shows from earlier this year. Tune in for a conversation on customer service initiatives in the government with a panel of industry experts.

Dave Lewan, Vice President of ForeSee, and Abby Herriman, Senior Vice President of Delivery and Innovation of HighPoint Global, will discuss this hot topic with host Jason Briefel, Senior Policy Advisor at Shaw Bransford & Roth, P.C.

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Federal Managers Face Challenge of Discrimination Issues in the Workplace

Being a manager or supervisor has long been one of the most difficult jobs in the federal workforce, given the myriad challenges inherent in running an efficient office, in addition to following all government-wide regulations. One of the more pressing issues managers have to deal with, especially in recent years, is how to handle and stop discrimination in the workplace. As you are likely aware, Title VII of the Civil Rights Act, and additional legislation, prohibit discrimination based on race, sex, national origin, disability, age (over 40), gender or religion. 

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