USAJobs Turns 20 with New and Improved Updates
As USAJobs.gov celebrates its 20th anniversary this week, the Office of Personnel Management (OPM) has been heralding some of the new features that have come from a yearlong series of updates to the site.
“We have put metrics in place to measure and track whether the updates we’ve made are improving the user experience and meeting the needs and expectations of our users,” wrote Michelle Earley, USAJobs program manager, in a blog post.
Prospective applicants and human capital specialists were engaged in focus groups, interviews and testing sessions to improve the site. Around 22 million applications get started on the site annually, and there are over 14,000 federal job openings posted any given day.
A new mobile site was created to replace the USAJobs app, and an application tracker was added so applicants can follow their progress. There is also a new “help” center with frequently-asked questions and “mythbusters” section. Job seekers can also now choose to build their own resumes on the site or upload files to USAJobs, which can now be previewed prior to submission.
“This doesn’t mean our work is done,” said acting OPM Director Beth Cobert. “This USAJobs team here at OPM will continue to solicit user feedback and make continuous enhancements to the website to improve the experience for applicants interested in federal service.”
Posted in General News